we are closed

After over 25 years of heartfelt service, it is with deep sadness that we announce the closure of Caring Hearts Home Healthcare.

This decision has not come easily. We have dedicated decades to providing skilled, compassionate care to the people of our community. However, the healthcare landscape has changed dramatically, and not for the better.

The deregulation of home health services now allows non-medical agencies to provide what were once skilled services—without the oversight of licensed professionals. This shift has flooded the market with underqualified providers delivering substandard care to vulnerable patients with skilled needs. At the same time, Medicare Advantage plans and private insurers have cut reimbursement rates so severely that they no longer cover the cost of qualified staff or the administrative responsibilities required to deliver real care.

Large hospital systems like Banner and UCHealth now refer patients into their own networks after discharge, often providing minimal or inadequate care, then passing patients on to smaller agencies only after the bulk of the reimbursement has been collected and the care needs have increased.

Caring Hearts was built on the belief that patients come first, that care should be competent and compassionate, and that skilled professionals deserve respect and fair compensation. Unfortunately, in today’s healthcare economy, if you’re not putting profit above patients and staff—you don’t stay in business.

We are proud of the legacy we leave behind and grateful for the trust you placed in us over the years. To all our clients, families, staff, and partners: thank you for being part of our story.

Here’s to the future of healthcare. Stay healthy—and we mean that.

With gratitude,

The Caring Hearts Home Healthcare Team